We have been in this Industry for over four decades plying passenger buses between Erode, salem, palani, Madurai and pollachi. We offer excellent service with our well maintained coaches and courteous staffs. Our strength lies in the experienced management of Mr. K. Thangaraj, Group Chairman, who is also the president of Tamilnadu Bus Operators Association(1999 – Till date) and Vice president of Confederation of Bus operators federations of India(2002-Till date). In 2005 he receivedthe coveted "Transport Samrat " award by central govt for his contribution in Transport Industry. The success of the company and the popularity of the service is traceable to its quality and timely service to customers, excellent labour relations and the steadfast loyalty of the workers to the management.
Service, safety & comfort is our motto
Our aim is to provide quality and excellent service to our customers professionally and exclusively,To remain genuine and aim to consistently maintain our high standards of service by providing safe, reliable, comfortable and value-for-money travel and tours. At MSK, customer satisfaction forms the core essence of business philosophy on which the entire business has been built. Customer focus is a quality that distinguishes us in this highly competitive business. This tradition of giving the customers the best service runs through the entire organization from top management to the drivers and others workers. These deep rooted values towards customer satisfaction laced with etiquette are imbibed in our culture and help us to grow continuously. We are intuitive, curious, inventive and practical. We analyze the needs, desires and preferences of our customers and accordingly serve them to their fullest satisfaction.
The bus driver plays a very important role in this business and the company ensures that the drivers are thoroughly trained to handle needs of customers. Tracking System has been introduced to regularly monitor the movement of vehicles to keep up the timing and safety of the vehicles. Customer's complaints are monitored at once and strict disciplinary action being taken on erring drivers and employees. This is unavoidable as the credibility of the company depends totally on the behavior of the employees. However, such disciplinary action has helped to improve the service.
- 77, Dindugal Road, Palani - 624 601.
- Tel : 04545 251678
- Cell : 97511 89899